Shipping policy

PureGlow Shipping Policy

Thank you for shopping with PureGlow! We're committed to getting your beauty products to you as quickly and safely as possible.

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

• Canada: 5–10 business days
• United States: 7–14 business days
• International: 10–21 business days

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — keep an eye on our store for updates!

Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Lost or Delayed Packages If your order hasn't arrived within the estimated time frame, please contact us at support@shoppureglow.ca and we'll do our best to resolve the issue promptly.